This Privacy Policy describes how Sunspecs India (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the “Site”).

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that identifies an individual.

Device Information

Purpose of collection:
To load the Site accurately for you and to perform analytics to improve user experience.

Source of collection:
Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes:
Shared with our website processor Shopify.

Personal Information collected:

• Web browser version

• IP address

• Time zone

• Cookie information

• Pages or products viewed

• Search terms

• Interaction with the Site

Order Information

Purpose of collection:
To fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with customers, screen orders for fraud, and provide marketing communications (based on your preferences).

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared with Shopify and Razorpay (Payment Gateway).

Personal Information collected:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

Customer Support Information

Purpose of collection:
To provide customer support.

Source of collection:
Collected directly from you.

Personal Information collected:

• Name

• Email address

• Contact information

Sharing Personal Information

We share your Personal Information with service providers to help us operate our business and fulfill orders.

Examples include:

• Shopify for powering our online store

• Payment gateways for secure transactions

• Logistics partners for order delivery

We may also share Personal Information to comply with legal obligations, respond to lawful requests, or protect our legal rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you.

This includes:

• Google Analytics to understand how customers use our Site

• Sharing Site usage, purchases, and ad interactions with advertising partners

• Use of cookies or similar technologies (subject to consent based on location)

You can learn more about how targeted advertising works by visiting the Network Advertising Initiative (NAI) website.

Using Personal Information

We use your Personal Information to:

• Offer products for sale

• Process payments

• Ship and fulfill orders

• Communicate with customers

• Provide updates about products, services, and offers

Cookies

Cookies are small data files placed on your device when you visit our Site. We use cookies to improve browsing experience, remember preferences, enable secure checkout, and analyze Site performance.

Types of Cookies We Use

• Necessary cookies (store functionality & checkout)

• Analytics & performance cookies

• Marketing & advertising cookies

Cookies may be session-based or persistent, lasting from 30 minutes up to 2 years.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect Site functionality.

Do Not Track

Please note that we do not alter our data collection practices in response to “Do Not Track” signals, as there is no industry-wide standard for compliance.

General Terms

• By using our Site or making a purchase, you agree to this Privacy Policy.

• You must be at least 18 years old to use our services.

• This policy is governed by the laws of India.

Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page.

Contact Us

For questions, concerns, or suggestions regarding this Privacy Policy, contact us at:

Brand Name: Sunspecs India
Email: sunspecs9@gmail.com
Mobile: 8460727499
Location: Surat, Gujarat, India